Privacy Policy | Strategic US Visas

Effective Date: Apr 29, 2026

Last Updated: Apr 29, 2026

Introduction

Strategic US Visas (“we,” “our,” or “the firm”) is committed to protecting the privacy and confidentiality of personal information provided by clients, prospective clients, and website visitors.

This Privacy Policy explains:

What personal information we collect
How we use personal information
How we protect personal information
Your rights regarding your personal information

By using our website or engaging our legal services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

What Personal Information We Collect

We may collect the following types of personal information:

Contact Information:

Full name
Mailing address
Email address
Phone number(s)

Immigration and Personal Information:

Date and place of birth
Citizenship and nationality
Passport and travel document information
Immigration history (prior visas, entries to the U.S., etc.)
Family information (spouse, children, parents)
Marital status

Professional and Educational Information:

Employment history
Job titles and descriptions
Employer information
Educational background and credentials
Professional achievements, awards, and recognition
Publications, patents, and other evidence of extraordinary ability

Identification Documents:

Passport copies
Birth certificates
Marriage certificates
Divorce decrees
Police certificates and background checks

Financial Information:

Payment card information (processed securely through third-party payment processors)
Bank account information (for wire transfers)
Tax information (if relevant to immigration matter)

Communications:

Emails, letters, and other correspondence
Phone call notes and recordings (with consent)
Video conference recordings (with consent)
Documents uploaded through contact forms or client portals

How We Collect Personal Information

Personal information may be collected through:

Website Contact Forms – Information submitted through our “Contact Us” or consultation request forms
Email and Phone Communication – Information provided during email exchanges or phone calls
Video Consultations – Information shared during Zoom, Teams, or other video meetings
In-Person Meetings – Information provided during office consultations
Client Portal – Documents and information uploaded to secure client portals
Retainer Agreements – Information provided in engagement letters and contracts
Third-Party Sources – Information obtained from employers, educational institutions, government agencies, or other sources with your authorization

How We Use Personal Information

We use personal information for the following purposes:

Providing Legal Services:

Preparing and filing immigration applications and petitions
Representing clients before USCIS, U.S. Department of State, and other agencies
Providing legal advice and consultations
Communicating with clients about their cases

Case Management:

Maintaining client files and records
Tracking deadlines and case status
Coordinating with third-party service providers (translators, evaluators, etc.)

Billing and Payment:

Processing payments for legal services
Issuing invoices and receipts
Managing retainer accounts

Professional Obligations:

Complying with ethical and professional responsibilities
Maintaining client confidentiality (attorney-client privilege)
Meeting legal, regulatory, and bar association requirements

Business Operations:

Responding to inquiries from prospective clients
Improving website functionality and user experience
Conducting internal research and analysis
Sending newsletters and updates (with consent)

Personal information will not be sold, rented, or shared with third parties for marketing purposes.

Disclosure of Personal Information

We may disclose personal information when necessary to provide legal services or comply with legal obligations.

Disclosure to U.S. Government Agencies:

U.S. Citizenship and Immigration Services (USCIS)
U.S. Department of State (DOS)
U.S. Customs and Border Protection (CBP)
U.S. Department of Labor (DOL)
Other relevant federal and state agencies

Disclosure to Third-Party Service Providers:

Translators – For certified document translations
Credential Evaluators – For educational credential assessments
Medical Examiners – For required medical examinations
Expert Witnesses – For extraordinary ability evidence
Courier Services – For secure document delivery

Disclosure to Technology and Cloud Service Providers:

Email and communication platforms (Google Workspace, Microsoft 365)
Cloud storage providers (Dropbox, Google Drive, OneDrive)
Practice management software (Clio, MyCase, etc.)
Payment processors (Stripe, PayPal, Square)
Website hosting providers

Disclosure Required by Law:

Courts and tribunals
Law enforcement agencies
Regulatory authorities
Bar associations and ethics committees
As required by subpoena, court order, or legal process

Disclosure with Your Consent:

To authorized representatives, sponsors, or employers (with your written permission)
To family members (with your authorization)

Electronic Storage and Cloud-Based Systems

How We Store Client Information:

Strategic US Visas maintains client files, documents, and communications in electronic format using secure, cloud-based practice management and storage systems.

Third-Party Cloud Services:
We use reputable third-party cloud service providers to store and manage data, including:

Google Workspace (email, documents, cloud storage)
Microsoft 365 (email, documents, cloud storage)
Dropbox, OneDrive, or similar secure cloud storage
Practice management software (Clio, MyCase, etc.)

Cross-Border Data Storage:
These cloud service providers may store data on servers located in different jurisdictions, including:

United States
Canada
European Union
Other countries where service providers operate data centers

By using our services, you acknowledge and consent to:

Electronic storage of your personal information
Use of cloud-based systems in the ordinary course of legal practice
Cross-border transfer and storage of data as necessary for service delivery

Protection of Personal Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, loss, misuse, or disclosure.

Security Measures Include:

Technical Safeguards:

Encrypted email communication (TLS/SSL encryption)
Password-protected systems and client portals
Two-factor authentication (2FA) for firm accounts
Firewalls and antivirus software
Regular security updates and patches

Administrative Safeguards:

Access controls (only authorized personnel can access client files)
Staff training on confidentiality and data security
Confidentiality agreements with employees and contractors
Secure disposal of physical and electronic documents

Physical Safeguards:

Locked office premises
Secure document storage
Controlled access to office areas

Limitations:
Despite these precautions, no system of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted over the Internet or stored electronically.

By using our services, you acknowledge that you understand and accept the inherent risks of electronic communication and storage.

Retention of Personal Information

How Long We Keep Your Information:

Client information is retained for as long as necessary to:

Provide legal services
Comply with professional and ethical obligations
Meet legal, regulatory, and tax requirements
Protect our legal interests

Retention Periods:

Active Cases: Information is retained throughout the duration of representation
Closed Cases: Files are typically retained for 7-10 years after case closure
Accounting Records: Financial records are retained as required by tax and accounting laws
Emails and Communications: Retained in accordance with professional obligations

Secure Destruction:
After the retention period expires, personal information is securely destroyed through:

Permanent deletion of electronic files
Shredding of physical documents
Overwriting of storage media

Your Rights Regarding Personal Information

Depending on applicable law, you may have the following rights:

Right to Access:
You may request access to the personal information we hold about you.

Right to Correction:
You may request correction of inaccurate or incomplete personal information.

Right to Deletion:
You may request deletion of your personal information, subject to our legal and professional obligations to retain records.

Right to Object:
You may object to certain uses or disclosures of your personal information.

Right to Withdraw Consent:
Where processing is based on consent, you may withdraw consent at any time (subject to contractual and legal obligations).

How to Exercise Your Rights:
To exercise these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Website Usage Information and Analytics

Automatic Information Collection:

When you visit our website, we may automatically collect technical information, including:

IP address
Browser type and version
Operating system
Device type (desktop, mobile, tablet)
Pages visited and time spent on pages
Referring website (if applicable)
Date and time of visit

How We Use This Information:

To improve website performance and user experience
To analyze website traffic and trends
To detect and prevent security threats
To troubleshoot technical issues

Google Analytics:
We may use Google Analytics or similar tools to collect and analyze website usage data. These tools use cookies to track visitor behavior. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help websites remember your preferences and improve functionality.

How We Use Cookies:

Essential Cookies: Required for website functionality (e.g., maintaining your session)
Analytics Cookies: Used to understand how visitors use the website
Preference Cookies: Remember your settings and preferences

Third-Party Cookies:
Our website may use third-party cookies from services like Google Analytics, social media platforms, or advertising networks.

Managing Cookies:
You can control or delete cookies through your browser settings. However, disabling cookies may affect website functionality.

Learn More:
For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Third-Party Links

This website may contain links to third-party websites, including:

U.S. government agencies (USCIS, DOS, CBP)
Legal resources and directories
Professional organizations (AILA, ABA)
News and media outlets

We are not responsible for:

Privacy practices of external websites
Content or accuracy of third-party sites
Security of information you provide to external sites

We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

International Data Transfers

Strategic US Visas operates in multiple jurisdictions, including the United States, Canada, and the United Kingdom. Personal information may be transferred to, stored in, and processed in countries other than your country of residence.

By using our services, you consent to the transfer of your personal information to:

United States
Canada
Other countries where our service providers operate

These countries may have data protection laws that differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Legal or regulatory requirements
New technologies or services

When We Make Changes:

The updated Privacy Policy will be posted on this website
The “Last Updated” date will be revised
Material changes may be communicated via email to active clients

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

Questions About This Privacy Policy?

If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us:

Strategic US Visas
Renee Pugh, J.D.
Barrister, Solicitor & Notary Public

Mailing Address (Alberta):
10220 103 Avenue NW, Edmonton, AB

Phone:
+1 (780) 242-2100 (24 Hours)

Fax:
+1 (866) 244-9648

Email:
info@strategicusvisas.com
privacy@strategicusvisas.com

Website:
www.strategicusvisas.com

For urgent privacy concerns or data security issues, please contact us immediately.